Travel smart, stay covered
Know what's covered, who to call, and what to do before, during, and after your business trip.
Pre-travel checklist
Complete these steps before you travel to make sure you're covered and prepared.
Log your travel dates and destinations in the CHUBB Travel Service Portal
Download your business travel insurance ID from the portal.
Review health and safety advisories for your destination via CHUBB / ACE Travel Assistance.
What's covered when you travel
Your BMC travel benefits cover more than you think. Here's what's included.
Medical Emergencies
Emergency medical treatment, hospitalization, and prescription drugs while traveling.
Medical Evacuation
Emergency transport to the nearest adequate medical facility if needed.
24/7 Assistance
CHUBB / ACE Travel Assistance provides medical, security, and travel assistance around the clock.
Trip Interruption
Coverage for unexpected trip changes due to illness, injury, or family emergency.
Lost Luggage
Reimbursement for lost, stolen, or delayed baggage during business travel.
Security Services
Destination intelligence, security alerts, and evacuation support in high-risk areas.
While you're away
When you return
Emergency while traveling?
If you have a medical emergency while on a business trip, call local emergency services first, then contact the numbers below.
To file a claim, submit a ticket through MyIT.
Toll-Free (U.S.)
Direct Dial: 1-630-694-9764 (Worldwide)
Monday - Friday
8 a.m. to 9 p.m. ET
Need More Help?
Travel FAQs
Does my regular medical plan cover me internationally?
Your BCBSTX plan provides limited international coverage for emergencies. Business travel insurance provides broader coverage specifically for work trips.
Do I need to register every trip?
Yes. Booking through the approved CHUBB Travel Service Portal registers your trip automatically and ensures you're covered under BMC's travel insurance and assistance programs. For international travel, take the additional step of saving emergency contact numbers and reviewing destination-specific health advisories before you leave.
What if I need to extend my trip due to illness?
Contact your travel assistance provider immediately — they're available 24/7 and can help coordinate medical care, adjust your travel arrangements, and advise on coverage for the extended stay. If you receive medical treatment, keep all documentation for your travel insurance claim when you return.