Benefits Contacts

Find the right person to call for each of your BMC benefits.

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Your Benefits Resources

Have a special benefits issue or problem? For general benefits questions, enrollment help, or anything you're not sure where to direct, contact Your Benefits Resources (YBR) for help!

Vendor Contacts

Find the right vendor for your specific question.

Benefit / Provider
Phone
Email / Web
App
Your Benefits Resources (YBR)
BMC

Monday - Friday
8 a.m. to 9 p.m. ET

Medical Insurance - BCBSTX Plans
Blue Cross Blue Shield of Texas
Prescription Drug Coverage - BCBSTX Plans
Prime Therapeutics
Expert Medical Advice
Teladoc Medical Experts
Medical Insurance & Prescription Drug Coverage – Kaiser Plan
Kaiser Permanente
Flexible Spending Accounts and Reimbursement Accounts
Fidelity
Business Travel Assistance
CHUBB

To file a claim, submit a ticket through MyIT.

Toll-Free (U.S.)
Direct Dial: 1-630-694-9764 (Worldwide)

medassist-usa@axa-assistance.us
Employee Assistance Program (EAP)
Magellan Healthcare

(When prompted, type in BMC's toll-free EAP number, 1-800-327-1393)

Short-Term & Long-Term Disability, Parental Leave, & FMLA Reporting
Aflac
Family Medical Leave Act (FMLA)
Aflac
Basic & Supplemental Life Insurance
Aflac
Group Prepaid Legal Assistance
MetLife Legal Plans
Accidental Death & Dismemberment
Aflac
Group Auto/Homeowner’s/Property Insurance
Farmers Insurance
Pet Insurance
MetLife (Pet)

Direct Dial: (1-800-438-6388)

(follow the pet insurance link)

Health Advocacy Solutions
Blue Cross Blue Shield of Texas
Tuition & Fitness Reimbursement & Adoption Assistance
Fidelity
Backup Child & Elder Care, Pet Care
Bright Horizons

Username: BMC
Password: CARE4YOU

Support

Need more help?

Browse the Benefits Guide for detailed plan information or visit Tools & Resources for forms and platforms.